Testimonials

Over the course of several years, MICT has successfully rebuilt our network while staying within our budget, delivering outstanding results that have significantly improved our operations. Previously, Liverpool Chamber were logging an average of 35 IT support jobs per day. However, since engaging MICT, we have witnessed a remarkable transformation in the reduction to only three to four support tickets per week on average. This dramatic decrease has freed up our resources, allowing us to focus on other vital aspects of our organisation.

The network designed by MICT facilitated seamless home working for our employees, eliminating any major disruptions during the challenging COVID-19 pandemic. This forward-thinking approach allowed us to continue our operations efficiently, enabling us to serve our members and the business community without interruption.

Over the last ten years, our organisation has experienced zero network failures, which is a testament to the outstanding craftsmanship and attention to detail provided by MICT and has proven to be an invaluable partner to Liverpool Chamber. Their expertise, professionalism, and commitment to excellence have exceeded our expectations. We look forward to continuing our partnership for many years to come

Liverpool BID Company have worked with MICT for many years and have always found the service provided to be of the highest standard. Their response times and their ability to deliver commissioned services have always been as expected and never caused major disruption to our working day. We recently had an attempted cyber threat which was quickly thwarted by the MICT team and they were extremely helpful in ensuring that we were guided to have the correct services in place to avoid a repeat of the situation. We can now proudly display our Cyber Essentials certified logo! We would have no hesitation in recommending MICT.

We have worked with MICT for over 15 years and over that time they have become an integral part of our team. They have helped guide The Whitechapel Centre through massive growth over the last few years with our network expanding from 2 small sites to over 10. Tim and his team have provided everything from support, advice and guidance all the way through to full implementation and a network redesign, and have always ensured we have an eye on the future. MICT have guided us well and have never pushed us to spend money unnecessarily. The technical team are knowledgeable and approachable and our end users find them easy to deal with. I wouldn’t hesitate to recommend them.

I would highly recommend MICT to anyone. I have worked with them for many years and they always managed to find a solution no matter what the issue is. They are quick to respond to support requests and nothing is too much trouble. They always go the extra mile to ensure customer satisfaction. Thank you MICT for all your support over the last 11 years