We feel your pain . . .
. . . so tell us your problem.

IT Support Liverpool : Does it seem like your current IT provider is simply not prioritising your needs? Are they being more reactive than proactive, waiting for issues to arise instead of preventing them? Or are they excessively promoting products and services, seemingly without understanding your real needs? Maybe you're experiencing unacceptable delays when you need them most — when an important problem arises and you need a solution promptly.

Don't settle for less. It's time to reconsider your IT support.

There is nothing more aggravating and time consuming than trying to get a hold of someone that does not answer the phone. Most IT issues need to be attended to right away, so having someone not answer your phone call or email could be the reason you cannot work one day. That is a huge setback for most businesses.

We live by the 3 R’s Rule. Every Technician at MICT needs to be reliable, responsible and ready. Reliable to handle any situation, responsible to take their time to try and fix the issue and ready to respond at all times.

If your IT service provider only reacts to issues as they arise instead of proactively preparing for them, it's unlikely that your infrastructure will ever stabilise or advance. IT should be viewed as a tool to enhance productivity within a company, not as an obstacle. This can only be achieved through meticulous planning and a comprehensive understanding of your network's operations and schedule.

Should your current contract mirror this reactive approach, it may be time to seek a new partner. To learn more about MICT’s proactive support solutions, please feel free to reach out to us.

IT support should not just be a reactive service provided when crises arise. Your IT firm should actively work towards preventing issues from surfacing in the first place. Frequent small problems that escalate into larger complications are a clear indication that your existing IT provider is merely waiting for urgent issues to surface, rather than prioritising your business's best interest.

At MICT, we nip problems in the bud and devise meticulously planned, customised strategies for your business, aimed at preventing issues becoming problems.

Certain IT support firms tend to deliver services that are more beneficial to their interests rather than aligning with your specific needs. A truly effective IT support company should be capable of tailoring their services to accommodate your business's unique requirements.

If your existing IT support keeps pitching new products and services without giving due consideration to your actual business needs, it might be time to consider a switch. At MICT, we prioritise understanding your business, its objectives, and then recommend products and services exclusively designed to help you achieve your goals. We treasure your trust and independence. Contrary to many IT support firms that bind you in contracts with fixed fees or retainers, we believe in earning our position. We operate on a no-contract basis, letting our superior service quality be the key reason for your continued association with us. We are dedicated to offering the best value for your money, charging strictly for the services rendered and nothing more.

At MICT, cybersecurity is our top priority. We derive satisfaction from the fact that business owners can rest easy knowing their data is secure under our watch. By pre-emptively resolving most issues, we not only lessen the risk of downtime, but we also boost productivity for you and your staff. Our IT Shield solutions for small businesses comprise server support, workstation monitoring, network security, as well as backup and disaster recovery. Assuring business continuity should be a fundamental value for any managed IT support services provider. Rest assured, MICT takes your security with utmost seriousness.

For an IT support company to truly cater to your needs, it must have a comprehensive understanding of your industry and the way your business operates. At MICT, our team of highly skilled and qualified engineers possess extensive knowledge about all potential systems you might need. This ensures that we follow through on tasks until they are fully completed, rather than merely setting up temporary solutions.

If your current provider seems oblivious to your business needs, then you're missing out on the benefits of an IT support company that not only rectifies issues when they arise, but also provides guidance, secures, and safeguards your IT environment and business for the present and future.

IT business support . . .

Technology should be your business's sidekick, never its adversary. Here at MICT, we offer fully-managed IT support that arms businesses with proactive surveillance, unyielding security, and meticulous compliance services, preventing any villainous slowdowns in your operations.

Each business has its unique strengths, functions, and ways of operating. In this grand narrative of IT support, one approach never fits all. That's why, at MICT, we channel our inner detective to get to know your business intimately. We then tailor-make an IT support package exclusively for you, allowing your precious time to be invested in growth, not grappling with tech issues.

So, browse through our array of services and discover how MICT can be your trusty companion, ensuring your business stays connected, efficient, and ready for whatever plot twist the digital world throws at you.

PROact Support

Finding a provider that offers professional and dependable services is paramount. Enter MICT, the unrivalled champion of professional IT support for businesses across Merseyside. With our seasoned staff of experts, we possess the powers to address all your IT needs.

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MICT Shield

MICT’s Shield data backup and recovery services keep you protected with structured solutions that help you recover data within minutes. We ensure that your cybersecurity is covered so that you are reassured that a break in business continuity will be avoided.

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MICT Business

As your trusted IT partner, we go beyond mere support. From customised phone systems and PAT testing, to purchasing advice and printing solutions, MICT has the breadth of expertise to cater to all your IT business needs, empowering your business at every turn.

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MICT Cloud

Are you ready to harness the immense power of the cloud? MICT stands at the forefront, armed with unparalleled expertise in leading cloud platforms and solutions. Our team will guide you through the migration process with meticulous project management.

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Why Choose MICT?
Your Superhero for IT Support & Solutions

IT Support Liverpool: Get ready for an exciting journey with MICT, where we transform ordinary IT support into a force for business growth and technological triumph. Brace yourself for a venture into the uncharted landscapes of technology, with MICT as your beacon of innovation and reliability.

We defy conventional boundaries with our audacious spirit and unique approach. Our dynamic strategies, fuelled by the thrill of exploration and adventure, ensure you get the exceptional IT solutions you desire.

Like superheroes of the tech world, we use our arsenal of IT superpowers to defeat any technological challenges that might impede your business's progress. From battling cyber threats, navigating intricate networks, to implementing state-of-the-art technologies, we're your ultimate ally in making your IT aspirations come true.

About MICT
  • Guaranteed SLA response times.
  • We’ll never sell you products or services you don’t need.
  • 24/7 out-of-hours service options.
  • Ensure business efficiency.
  • Business telephony expert support.
  • Business enterprise solutions.
  • Peace-of-mind knowing you are ‘business safe’.