We have been using MICT for many years and always found them to be quick to respond to any issues we may be facing and have the knowledge to solve these issues quickly. I don’t have the exact stats but I would guess that at least 95% of the time any issues/tickets we raise will be solved and closed on the same day. Our company has continued to expand over the last number of years and MICT have the capability and expertise to provide the solutions we have needed as we have grown – whilst also upgrading our IT systems so that they, and so we, are up to date with the rapid pace of modern technology. All the guys, and girls, are open and friendly and it all helps to add to the great service they provide. MICT have been a key part to our business and I would have no hesitation in recommending their services to anyone looking to enhance their own IT systems.
The Charity found and purchased the services of MICT. We are very happy with them. All the staff are friendly and the work is logged and addressed in quick order. I would fully recommend them.
We have found Tim and his team at MICT to be very professional, helpful and knowledgeable. We would recommend their services.
We have used MICT services for over 10 years. MICT provides an efficient service and respond to queries and requests for help quickly. MICT have advised us on our IT infrastructures and guided us through the many technical changes and upgrades throughout the years. Their technical expertise and friendly staff were impeccable and helped make our transition to home working a lot easier. MICT were on hand to support this transition and assist with any teething issues. We would highly recommend MICT to any organisation, especially smaller charities like us, as they know and understand the sector. MICT IT support are professional, friendly and patient, a real credit to the company.
We work with MICT across all divisions of our business. The team are very professional and helpful, getting back to you within a timely manner. There is yet to be a situation that they haven't been able to resolve and I would highly recommend them to others.
Really good service. The team are reliable, knowledgeable and friendly. We fell in really good hands with MICT!
We are a small charity based in Bootle, running on a very tight budget. We are delighted with the service we continue to receive from MICT. We originally contacted them regarding our ICT requirements, and they were able to offer competitive prices. More importantly they are friendly, knowledgeable, easy to contact and eager to help in any way they can (rather than just sell things). Whenever we have had issues with our technology, we turn to MICT first. They endeavor to sort matters while on the phone, or if they need to see the equipment, we are able to arrange collection or drop items into their office at our convenience. Repairs are carried out efficiently and promptly within an honest pricing structure and we are kept informed of progress and price implications with no nasty surprises. I thoroughly recommend them.
TPM have worked closely with MICT for about 20 years. They have a highly professional, prompt, reliable service. All the techies and admin staff are very friendly and attentive to all our needs. TPM would recommend MICT to anyone who wants all of the above and more.
We have used MICT for several years, they have supplied all our IT equipment as well as our IT support for the company. Would recommend to anyone, the time scale of fixing any issues we have had over the years has been fabulous
MICT have been assisting our organisation with IT management and support and are always available should we have any problems. We are currently working to improving our systems and obtaining cyber essentials accreditation and they have been a huge help with this.
They are understanding and always offer a workable solution to suit our business needs.
Positive: Professionalism, Responsiveness
MICT have supplied us with our IT equipment and IT support for the last couple of years. The staff are very knowledgeable and react quickly to any queries and issues in a friendly and efficient way. We would highly recommend MICT, their customer service is fabulous.
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