About MICT

Professional • Reliable • Dependable • Proactive

In search of a dynamic, fresh take on IT, paired with a support provider you can wholeheartedly trust? That's precisely our mission here at MICT. We aspire not just to meet your expectations but to surpass them. Our goal is to vanquish any apprehension or concerns related to IT, transforming into a long-term partner that champions your business's success. So, why not join forces with us, and together, let's embark on this extraordinary IT journey.

Our company

Liverpool IT Support: Nestled in the heart of Liverpool is MICT, an IT company offering a full portfolio of services, custom-built for your tech requirements. Whether you need a single service or an all-encompassing management of your IT operations, our promise is the same: consistent, top-tier, flexible service that stands the test of time, from replacing a mouse to overseeing your entire digital world.

MICT provides specialised IT support for small and medium-sized businesses (SMEs), learning centres, and charities. Our services extend from providing back up to your in-house IT team to designing and implementing an entire network. Our team of engineers are not just skilled and qualified, but they’re also seasoned warriors in the IT realm, having earned a myriad of industry-standard certifications.

At MICT, we firmly believe that technology should amplify your business’s performance, not impede it. To this end, our fully-managed IT support services provides Merseyside businesses with proactive monitoring, bulletproof security, and meticulous compliance. We take pride in making a core promise to each and every customer that seeks our partnership: exceptional service, unwavering reliability, and a dedication that soars beyond the ordinary.

Our promise

From the day we first flung open our doors to the digital cosmos, we’ve committed ourselves to a path less travelled by our competitors – one that is forged by genuine relationships with you and your team.

We promise to treat your team with the respect they deserve. Our legion of dedicated IT experts stand at the ready, acting as independent advisors, scrutinising your business landscape, and prescribing solutions that serve YOUR needs, not ours.

We promise to offer you the freedom of choice. As a vendor-neutral entity, we vow never to push products that don’t align perfectly with your goals. You retain the power to choose the product and vendor that best matches YOUR specifications.

We promise to maintain a standard of service you are entitled to. We deploy the same comprehensive approach for every client we join forces with, ensuring no corner is cut and no detail overlooked. With us, you’ll never have to doubt whether we’re acting in the interest of your success. Our actions are always governed by your triumph.

Our values

At MICT, we recognise that every company operates uniquely, bearing distinct business functions and operations. At MICT, we embrace this diversity. Our ethos drives us to curate and implement customised IT support packages for each of our clients, facilitating your growth while saving precious business hours.

Contract-Free IT Support. As your IT management allies, we empower you to concentrate on your prime strength – running your business. At MICT, we champion a no-contract IT solution. Pay solely for the support you need, nothing more.

Satisfaction Guaranteed. Regardless of budget constraints, we take immense pride in delivering exceptional customer service. We’re so confident of our work that we don’t bind our clients into support contracts – our service quality speaks for itself.

Personal Approach. We’re all about genuine, responsive advice and support, replacing sales jargon with a proactive ‘can do’ spirit. Our methodology includes an in-depth study of our clients’ industries, positioning us perfectly to offer the most apt IT solutions.

Highly Recommended. But don’t just take our word for it – our glowing customer recommendations are a testament to our service quality. Visit our reviews page for a first-hand account of the MICT experience.

Testimonials

Our team

Liverpool IT Support at its finest: All of MICT’s staff are here to support our clients. We are dedicated to providing outstanding customer service, responding promptly to support tickets and requests, and helping you to keep your IT infrastructure running smoothly so you can concentrate on running your business.

Tim Bold

Managing Director

Amanda Martins

Business Manager

Ryan Chapman

Project Manager

Ryan Fairfield

IT Support Manager

Ethan Harnick

Desktop Engineer

Peter Byrne

Hardware Engineer

Mark Stankevitch

Administration & Marketing Assistant